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Complaint Notice

About Us | Complaint Notice

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Brazos Community Credit Union you should contact the credit union at:

Brazos Community Credit Union at: PO Box 3003 Austin, TX 77512 (281)581-3269

If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Phone -- (512) 837-9236
Fax -- (512) 832-0278

Website: www.cud.texas.gov 

Documents Available to Members. Upon request, a member is entitled to review or receive a copy of the most recent version of the following credit union documents: (1) balance sheet and income statement (the non-confidential pages of the latest call report may be given to meet this requirement); (2) a summary of the most recent annual audit; (3) written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof; and (4) Internal Revenue Service Form 990.

For more information about BCCU or to find out how you can join, please call 281-581-3269 , visit our branch office.

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